Privacy Policy
Last updated: January 2025
1. Introduction
Welcome to PaperBank. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services.
2. Information We Collect
2.1 Personal Information
- Name and email address (when you create an account)
- Profile information (optional)
- Authentication data from Google Sign-In
2.2 Documents and Files
- Documents you upload to our service
- AI-generated metadata and tags for your documents
- Search queries and usage patterns
2.3 Technical Information
- Device information and identifiers
- IP address and location data
- App usage statistics and crash reports
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our document management services
- Processing and organizing your documents using AI
- Enabling search functionality across your documents
- Improving and personalizing your experience
- Communicating with you about service updates
- Ensuring security and preventing fraud
4. Data Storage and Security
Your documents and data are stored securely using industry-standard encryption. We use Amazon Web Services (AWS) for cloud storage with encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Data Sharing
We do not sell your personal data. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- With service providers who assist in our operations (under strict confidentiality agreements)
- To protect our rights, privacy, safety, or property
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your documents
- Opt-out of marketing communications
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal data and documents within 30 days, except where we are required to retain it for legal purposes.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@paperbank.cloud